We offer a 30 day money back guarantee. For change of mind sales The buyer must ship the product back to our Australian address in a re-sellable condition. Once we receive the products in a re-sellable condition we will issue you a full refund. If the buyer wants a refund after items have been shipped because the customer made a mistake or for any other reason, the buyer can return the items to our Australian address, the buyer must pay all delivery costs and a restocking & administration fee of 20% of order price. If the buyer orders the wrong colour or size and would like a refund the buyer must pay all shipping cost to return the product to our Australian address and a restocking & administration fee of 20% of order price. If we send out the wrong product, size or colour we will cover the cost of return shipping.